Contact us
Our customer service department is available to provide assistance Monday – Friday, 8 a.m. to 6 p.m.
Our representatives are here to help:
- Refer providers to additional resources
- Directly transfer providers to Ph Tech for mental health claims
- Accept crisis calls
- Provide technical support for He@lthWeb and CIM provider portals
- Accept grievances and concerns
- Provide additional contact information for claims
Our representatives can check eligibility and quote benefits, however, you may find our He@lthWeb provider portal faster and more convenient. As well, you can view your physical health claims and prior authorization status at this portal.
Contacting Customer Service
Send email
Corvallis: (541) 768-5207
Toll-free: 1-888-435-2396 |
Hours: Monday – Friday
8 a.m. to 6 p.m. |
Sending us your physical health claims
Samaritan Health Plan Operations encourages you to file your claims electronically. By filing claims electronically, you are able to receive payments more quickly.
TO MAIL PHYSICAL HEALTH CLAIMS TO US:
PO Box 887
Corvallis, OR
97339 |
PO Box 1510
Corvallis, OR
97339 |
PO Box 336
Corvallis, OR
97339 |
PO Box 1310
Corvallis, OR
97339 |
F O R A L L M E N T A L H E A L T H C L A I M S , C O N T A C T P H T E C H:
Mental health claims
and prior authorizations: CIM Database
|
PHTech
P.O. Box 5490
Salem, OR 97304 |
Requesting medical prior authorizations
Corvallis (541) 768-5207
Toll-free 1-888-435-2396 |
Fax (541) 768-4211
Fax (541) 768-4212
Fax (541) 768-4213
|
Samaritan Health Plan Operations
815 NW Ninth Street
Suite 101
Corvallis, OR 97330 |
Requesting Rx prior authorizations
Corvallis: (541) 768-5207
Toll-free: 1-888-435-2396 |
Fax (877) 502-9254 |
Our hours and location
|
Samaritan Health Plan Operations
Avery Square
815 NW Ninth Street, Suite 101
Corvallis, OR
|
Monday – Friday
8:30 a.m. to 5 p.m. |