Common Questions

Common Questions

Common questions before a hospital visit



Q. How can family and friends reach me in the hospital?

A. Family members and friends may call the main hospital phone number and request to be transferred to you. They may also request your phone number and dial your room directly.

  • Good Samaritan Regional Medical Center: 541-768-5111
  • Samaritan Albany General Hospital: 541-812-4000
  • Samaritan Lebanon Community Hospital: 541-258-2101
  • Samaritan North Lincoln Hospital: 541-994-3661
  • Samaritan Pacific Communities Hospital: 541-265-2244


Q. What if I cannot understand the staff or English is not my native language?

A. If you experience any communication problems while receiving care, please tell your nurse about your special needs. We can provide the following:

  • Sign language and foreign language interpreters
  • Closed caption devices for television
  • Amplified phone and TTD
  • Assistive listening devices


Q. Does the hospital offer any spiritual care or services?
A. Board-certified chaplains are on staff at each Samaritan hospital and available to offer supportive spiritual care to patients of all faiths. Just ask your nurse to page the on-call chaplain.


Q. Can clergy members visit patients?

A. Clergy members of all faiths are welcome at the hospital. Chaplains at each Samaritan hospital can assist you in reaching clergy members.


Q. Does the hospital provide notary service?

A. Each Samaritan hospital provides notary service. Check with the nursing supervisor for more information.


Q. Will being an organ donor affect my medical care?

A. Being an organ donor will not affect the care you receive. If you are injured or ill and are taken to a hospital emergency room, you will receive the best possible care whether or not you are an organ donor. Donation procedures begin only after all efforts to save your life have failed and death has been declared.


Q. Do I have to complete an Advance Directive?

A. Advance Directives are optional documents. However, if you chose to complete one, it is important that you provide a copy to members of your health care team. Please bring a copy of your Advance Directive, Living Will or Durable Power of Attorney to the hospital. A brochure describing all the details of Advance Directives, as well as an easy to fill out form, is available upon request.


Q. What is the purpose of having an Advance Directive?

A. The purpose of an Advance Directive is to allow you to tell us your future care choices. As a result, your health care team will know what your wishes are in case you become unable to express them. This is an opportunity to put your wishes in writing for when you are able to make decisions.


Q. Can my family and friends make decisions when I am unable to?

A. Your doctor will ask your closest relative or individual designated as a Durable Power of Attorney for Health Care to help make decisions if you are unable to. It can be very helpful if you have appointed one person to be your Durable Power of Attorney for Health Care. This person will assist the doctor in making necessary decisions.


Q. What kind of food services are provided?

A. Each Samaritan hospital offers a cafeteria where visitors are welcome to dine. Ask a nurse or at the Information Desk for information and directions.


Q. Is there an ATM machine in the building?

A. Automated teller machines are located in some Samaritan hospitals. Ask the nursing supervisor or at the Information Desk for information and directions.