Samaritan Pacific Communities Hospital (SPCH) in Newport invites community members to serve as patient advisors to help enhance services provided at the hospital and clinics.
Patient advisors are part of ongoing efforts to improve patient satisfaction, provide feedback for health care providers and promote a better understanding of health care among patients and the community. Patient advisors are asked to serve one to two-year terms, attending periodic Patient and Family Advisory Council meetings, to share patient and family member perspectives, and to provide honest feedback. This commitment requires about 1-4 hours each month.
“Our Patient Family Advisory Council plays an important role in helping the hospital provide the very best care of patients,” said Cindy Cabrera, director of the hospital’s Quality Resources Department. “We listen carefully to our advisors’ feedback and suggestions and work to make changes in areas that need improvement. We are looking for advisory team members who want to help us become better.”
Anyone, age 18 or older, who has been a patient or has had a family member who was a patient at SPCH within the last three years is encouraged to apply to be a patient advisor. Other qualifications include the ability to listen and communicate well, look beyond his or her own health care experiences to assist others in their health and wellness needs, contribute in a productive way, respect diverse perspectives and opinions and maintain patient and family privacy outside the health care setting.
To apply for a patient advisor position, please contact the SPCH Quality Resources Department at 541-574-4688.