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Patient Satisfaction

We are committed to providing quality health care for you and your family. We also want to deliver care with respect and the high level of personal attention you deserve. That’s why Samaritan’s Core Standards include respect, compassion, service and excellence.

It’s also why we use an independent company, National Research Corporation (NRC), to send you satisfaction surveys by phone, mail or email. We want to hear your opinions and comments related to your experience with us.

Tell Us How We’re Doing

The results from our patient satisfaction surveys help us focus on areas where we have the opportunity to improve your experience. Departments take actions for the specific areas surveyed which include admission, room, meals, nurses, physicians, tests and treatments, visitors and family, discharge, and personal issues. We use the information as part of our overall quality improvement program to help us improve your care, safety and satisfaction.

Our goal is to be your provider of choice for all of your health care needs.

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What Our Patients Say

“I felt safe and well taken care of at all times. It was very pleasant and the best hospital experience I’ve ever had. All of the staff were so caring and helpful."

“Everyone was so respectful, helpful and kind. I had a wonderful stay and everyone was wonderful to my family! I can’t thank the staff enough."

“The people were great - from the housekeeper to the hospitalist."

“Care and communication are always excellent."