Quality & Safety Initiatives

DNV Quality Accreditation

All Samaritan hospitals and many of its clinics are accredited by Det Norske Veritas (DNV), a Centers for Medicare and Medicaid Services-approved accrediting organization. DNV visits Samaritan every year to ensure we are providing high quality care to our patients and meeting high health care standards. The accreditation process promotes high quality performance and continual improvement throughout our organization.

Special Projects

Samaritan’s commitment to quality care and patient safety includes system-wide projects, as well as hospital-specific initiatives.

Throughout the Samaritan system, we have a variety of programs to increase patient safety that include efforts to:
  • Reduce health care acquired infections
  • Use surgical safety checklists prior to surgery
  • Reduce patient falls
  • Reduce patient readmission
Good Samaritan Regional Medical Center
  • Designated with a Primary Stroke Center Certification
  • American Heart Association/American Stroke Association Get With The Guidelines Stroke awards
  • Designated as a Blue Cross Blue Shield of Oregon Center of Distinction for spine surgery, cardiac care and maternity care

Samaritan Albany General Hospital

  • Congestive Heart Failure Program to reduce patient readmission

Samaritan Lebanon Community Hospital

  • Good Catch Program to increase safety reporting
  • Recognized as one of the top 10 percent of hospitals nationwide to prevent poor outcomes in 14 serious patient event categories
  • Critical Care unit received silver level Beacon Award of Excellence from the American Association of Critical Care Nurses

Samaritan North Lincoln Hospital

  • Congestive Heart Failure Program to reduce patient readmission
  • OB Emergency Preparedness Program
  • Fall Prevention Program
  • Four-star rating from the Centers for Medicare and Medicaid for patient satisfaction among Medicare and Medicaid recipients between June 2015 and June 2016

Samaritan Pacific Communities Hospital

  • Establishment of the Center for Health Education
  • Five-star rating from the Centers for Medicare and Medicaid for staff responsiveness to patient needs

Patient & Family Advisory Councils

Since 2015, Samaritan’s five hospitals in Benton, Lincoln and Linn counties have engaged patients and family members to improve health care with Patient and Family Advisory Councils at each location. These groups include:

  • Health care providers and patients sharing insightful and unbiased information
  • Community members being encouraged to participate in decision-making that improves the patient experience
  • A commitment to improving the relationship between health care providers and the communities they serve

All five hospitals are currently recruiting new Patient and Family Advisory Council members. Community members who have been a patient or have had a family member receive care from one of Samaritan’s five hospitals are encouraged to apply.

If you are interested in joining the Patient and Family Advisory at your local hospital, visit our Volunteer Opportunities page to download an application.

Join Your Local Council

TeamSTEPPS

Samaritan Health Services uses TeamSTEPPS to optimize team performance within our hospitals. The program emphasizes communication, leadership, situation monitoring and mutual support to create situations where it is as easy as possible to provide high quality care.