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Become a Master Trainer

Thursday, May 4 and Friday, May 5, 2017 in Newport, Oregon. In this two-day workshop, healthcare professionals will improve teamwork and communication skills dedicated to improving patient safety. TeamSTEPPS 2.0 curriculum measures were researched and developed by the Agency for Healthcare Research and Quality (AHRQ) and the Department of Defense. Based on more than 30 years of evidence-based research, TeamSTEPPS aims to improve teamwork and communication skills of health care professionals wherever they work. 

TeamSTEPPS Master Training

Training Objectives
Graduates of this workshop will be able to:

  • Develop a greater understanding of the responsibilities of a TeamSTEPPS trainer
  • Accomplish teamwork education from initial concept through action planning, implementation and sustainability phases
  • Refine TeamSTEPPS practices in a variety of settings

Participants will interact with Master Trainers who have successfully implemented TeamSTEPPS programs in a range of settings. Our faculty are health care professionals who are presently using TeamSTEPPS tools at their institutions. Additionally, most have been teaching TeamSTEPPS for more than five years and several have presented at the National TeamSTEPPS Conference.

Break-out Sessions

This course is provider approved by the California State Board of Registered Nursing, Provider Number CEP8729, for 14.7 contact hours for Day 1 and Day 2 attendance and 1.2 contact hours for Breakout Sessions A, B, or C by Good Samaritan Regional Medical Center, Corvallis Oregon. Participants must attend both workshop days to obtain TeamSTEPPS Master Training certification and CEU’s.

Integration of TeamSTEPPS within situ simulation is innovative, adaptable to all disciplines and specialties, and easily transferable. In situ methodology, including videotaping and debriefing, allows participants to “practice” both clinical performance and communication in their actual work environment. In this session, Dr. John Nunes and Gina Teeples, RN, MSN, will share best practices and implementation strategies including a description of: 1) the value of in situ methodology including cost effectiveness and ease of implementation, 2) integrated TeamSTEPPS within situ simulation and existing certification programs, and 3) process improvement initiatives driven by debriefing. 

In this session, participants will review common clinical teamwork situations which challenge effective teamwork in a variety of healthcare settings. Participants will have the opportunity to identify inappropriate team dynamics and TeamSTEPPS tools that could be used to improve teamwork to promote patient safety. Through role-playing, scenario-building concepts, participants will learn how to be creative and use appropriate humor in teaching TeamSTEPPS.

In the increasingly complex environment of healthcare, finding ways to communicate information creatively and meaningfully is of utmost importance. To truly impact patient safety, patients and caregivers alike must understand and embrace information on a personal level in ways that are both enlightening and transforming. Information alone is not enough to change behavior; we must access the human experience, identify with its impact and apply its learnings to both our personal and corporate patient safety journey.  

Storytelling is a foundational element in communicating human experience. In this workshop, participants will gain understanding of the critical role that stories play in the transference of information. The many benefits of storytelling will be explored. Participants will identify the crucial components of an effective story as well as articulate storytelling pitfalls. Finally, workshop attendees will create a story around a TeamSTEPPS concept, experiencing firsthand how storytelling increases learner engagement and application of TeamSTEPPS tools. 

Learning Objectives:

1. Participants will identify the importance of storytelling as a method for improving learner engagement and thus, patient safety.
2. Participants will articulate common errors in storytelling, as well as the components of an effective story. 
3. Participants will create a story utilizing TeamSTEPPS tools or concepts and practice sharing it with other participants. 


In this session, the participant will be able to learn three types of simulation that can be used to teach TeamSTEPPS skills, learn how to incorporate TeamSTEPPS skills in clinical and non-clinical simulations, and review principles of debriefing and its importance. Brandi Young, RN MSN, Staff Development Site Educator, will conduct this presentation in the Education Health Center simulation laboratory. Participants will have the opportunity to practice TeamSTEPPS teaching scenarios in the simulation laboratory.


Workshop Rates

Registration is limited to 55 participants. The following are our various rate options:

             Individual rate: $200              

Group of 3: $550              

  Group of 4: $700              

  Samaritan Health Services employee individual rate: $100

Registration fee includes: continental breakfast, break refreshments and lunches for both days in addition to course materials. Note: No refunds will be made after April 21, 2017.

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Hotel Information

Enjoy comfortable, ocean view rooms at the Hallmark Resort Newport. We have reserved a block of 30 ocean view rooms at a group rate of $129 nightly plus tax, for Wednesday and Thursday, May 3 and 4. We also have reserved 10 rooms for Friday, May 5. All reservations need to be received on or before April 17, 2017.          

Call to make your reservations: 541-265-2600 or 855-391-2484.         
Use group name: TeamSTEPPS Master Training

Individual guests will be responsible for room, tax and incidental charges upon checkout.