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TeamSTEPPS Master Training

Become a TeamSTEPPS Master
In this two-day workshop, health care professionals will improve teamwork and communication skills
dedicated to improving patient safety. TeamSTEPPS 2.0 curriculum measures were researched and developed by the Agency for Healthcare Research and Quality (AHRQ) and the Department of Defense. Based on more than 30 years of evidence-based research, TeamSTEPPS aims to improve teamwork and communication skills of health care professionals wherever they work.

Training Objectives
Graduates of this workshop will be able to:
Develop a greater understanding of the responsibilities of a TeamSTEPPS trainer
Teamwork education from initial concept through action planning, implementation and sustainability phases
Polish TeamSTEPPS practices in a variety of settings

Participants will interact with Master Trainers who have successfully implemented TeamSTEPPS programs in a range of settings. Presenters are health care professionals who are presently using TeamSTEPPS tools at their institutions. Additionally, most have been teaching TeamSTEPPS for more than five years and several have presented at an annual national TeamSTEPPS convention.

Breakout Sessions
Change Management – Kotter’s Model: Cultivating a culture of safety with TeamSTEPPS requires an organizational change strategy to be in place. According to John Kotter, 70 percent of all major change efforts fail because organizations do not take the holistic approach required to effect change eight-steps model.

In this session, the participant will review the eight common errors to organizational change, discuss what is involved and begin planning an organizational change strategy for his/her organization.

In theory there is no difference between theory and practice; in practice there is.”

In this workshop develop hands-on knowledge essential for translating theory into practice. Utilizing empathetic communication skills through sociodrama TeamSTEPPS tools and strategies will be incorporated to explore a creative approach for remedying problems inherent in relationships. This is an action forum group session limited to 20 participants.

TeamSTEPPS and Simulation: In this session, the participant will be able to learn three types of simulation that can be used to teach TeamSTEPPS skills, learn how to incorporate TeamSTEPPS skill in clinical and non-clinical simulations, and review principles of debriefing and its importance. This session will be conducted in the Center for Health Education’s simulation laboratory.

This course is provider approved by the California State Board of Registered Nursing, Provider Number CEP8729, for 16.2 contact hours by Good Samaritan Regional Medical Center, Corvallis Oregon.

TeamSTEPPS Master Trainer Presenters
David Bigelow, PharmD, Chief Executive Officer, Samaritan Pacific Communities Hospital

Stephen Hale, MD, Samaritan Pacific Communities Hospital

Keri Ferraro, CST, Providence Seaside Hospital

Jan Brauer, RN, BSN, MA, Providence Hood River Hospital

Davina Craig, RN, BSN, Education Coordinator, Providence Hood River Hospital

Rhonda Fischer, RN, BSN, Providence Hood River Hospital

Brandi Young, RN, MSN, Tillamook Regional Medical Center

Julie Fontanilla, RN, MN, Tillamook Reginal Medical Center

Verda Hale, RN, MSN, Samaritan Pacific Communities Hospital

Register Today
Thursday and Friday, April 28 and 29
7:30 a.m. to 5 p.m.

Center for Health Education
740 SW 9th St., Newport, OR 97365

Click here to register online.

Once you have registered, please take the mandatory survey so that we can provide you with the foundation you will need to be successful.

Workshop Rates
Registration is limited to 50 participants. The following are our various rate options:
Individual rate: $150
Group of 3: $400
Group of 4: $450
Samaritan Health Services employee individual rate: $50
Registration fee includes: continental breakfast, break refreshments and lunches for both days in addition to course materials.
Note: No refunds will be made after April 14, 2016.

Contact Us
For registration questions, contact: Addie Demaris
For workshop questions, contact: Verda Hale or Julie Fontanilla

A block of 30 rooms has been secured at a group rate of $60 nightly plus tax, for Wednesday and Thursday, April 27 and 28 and 10 rooms for Friday, April 29.

Comfort Inn Newport
531 NW Fall Street
Newport, OR 97365

Group name: TeamSTEPPS

Breakfast: Hotel continental plus complimentary fresh hot cookies in the hotel lobby each evening

Bedding options: 1 king or 2 queen beds

Parking: Complimentary

Hotel cancellation: Please cancel any group room reservations by 4 p.m. local hotel time, one day prior to arrival to avoid a cancellation penalty.