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The most important thing we all can do to help during this time is to follow coronavirus precautions to prevent spreading the disease. These include wearing a face mask when away from home or around others from outside your household, maintaining physical distance from anyone who is not a member of your household, and washing your hands often with soap and water. If we do these things, we can reduce cases and deaths from COVID-19 and help “flatten the curve” of the spread of the disease – meaning we can reduce the likelihood of a big surge of patients all at once that could strain the capacity of hospitals and health care providers.

Meanwhile, take good care of yourself so that your body and mind are healthy and ready for whatever this pandemic situation brings to your family and community.

It is very important that you call your clinic before coming in if you have any coronavirus symptoms including fever, chills or shaking; cough or sore throat; shortness of breath; muscle aches or pains; loss of smell or taste; headache or any cold or flu-like symptoms to be assessed by a clinician and routed to appropriate care and testing. Patients may also do an E-Visit through MyChart and select option “Coronavirus Concerns.”

Yes, you will need to wear a mask.

Samaritan requires all staff, patients and visitors to wear a properly fitting face mask in our hospitals, clinics or other facilities. 

Patients and visitors may use disposable face masks or cloth masks with multiple layers, and the masks must fit snugly around the nose, over the mouth and under the chin. Bandannas, gaiters, face shields and face masks with valves are not permitted.

The CDC does not recommend face coverings for young children under 2-years old. Samaritan facilities will not require cloth face coverings for these children, or anyone who has trouble breathing, is unconscious, incapacitated or otherwise unable to remove the mask without assistance.

Temporary testing centers have been set up in Benton, Lincoln and Linn counties. Coronavirus testing requires a clinician’s order. You can find out if you need COVID-19 testing by doing a MyChart E-Visit or by calling your primary care provider.

Read the most current information on COVID-19 testing and available locations.

Samaritan is partnering with Benton, Lincoln and Linn counties on mass-vaccination clinics to reach all eligible individuals according to Oregon Health Authority phases and guidelines. Click here to learn more. 

Yes. Samaritan has expanded its telehealth options, which utilizes the internet, a smart device or telephone for health care visits when appropriate.

A broad range of services are being offered via telehealth. Your health care team will help decide whether telehealth is right for you.

Online Visits Through MyChart

For an E-Visit, you will need to have a MyChart account and be in the state of Oregon at the time of the E-visit. If you do not have a MyChart account, this can be setup at samhealth.org/MyChart.

Video Visits

You will need a smartphone or tablet with internet connectivity to download the Microsoft Teams® app onto your device. Instructions will be included in the appointment invite sent by your Samaritan clinic.

Telephone Visits

In some cases, Samaritan may be able to conduct visits by telephone, if MyChart E-visits or video visits are not feasible.

To start a telehealth visit, begin the process by requesting an E-Visit using MyChart or by calling your primary care provider. Your health care team will determine whether an E-Visit, video or phone visit will be best for your health concern.

Learn more about telehealth options at samhealth.org/Telehealth.

Patients with COVID-19 symptoms are often consulted via telehealth and directed to drive-thru testing. If they must be seen in person, upon arrival, they are taken to an exam room dedicated to COVID-19 care. The emergency departments also have rooms designated for treating COVID-19 cases.

Yes. Samaritan is restricting all visitors from its hospitals and outpatient care areas, with limited exceptions.

See updated visitor restrictions for details.

Samaritan has temporarily suspended many community offerings to reduce the spread of COVID-19. 

For more information, please refer to Samaritan’s online classes and events schedule or call your clinic directly.

We have been planning and preparing diligently for many months for coronavirus patients, working closely with the Centers for Disease Control and Prevention, the Oregon Health Authority and local public health departments. Samaritan has detailed plans in place for a patient surge and other emergent situations.

Samaritan Health Services is deeply grateful for the donations of PPE made by community members in recent weeks. Currently, personal protective equipment (PPE) is being collected and distributed by county officials. Please visit the web page for your county:

Many community members may be unaware that they may qualify, even temporarily, for the Oregon Health Plan.

If you have been laid off and/or lost your health benefits, please explore your options at one.oregon.gov.

The Oregon Health Authority and Centers for Disease Control and Prevention offer helpful information on avoiding COVID-19, symptoms to be watchful of and what to do if you think you might have the virus. You may also access information by calling 211.