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The most important thing we all can do to help during this time is to follow social distancing and stay-at-home measures as advised by the state of Oregon. If we do this, we can “flatten the curve” of the spread of the disease – meaning we can reduce the likelihood of a big surge of patients all at once that could strain the capacity of hospitals and health care providers.

Meanwhile, take good care of yourself so that your body and mind are healthy and ready for whatever this pandemic situation brings to your family and community.

It is very important that you call your clinic before coming in if you have any coronavirus symptoms including fever, chills or shaking; cough or sore throat; shortness of breath; muscle aches or pains; loss of smell or taste; headache or any cold or flu-like symptoms to be assessed by a clinician and routed to appropriate care and testing. Patients may also do an E-Visit through MyChart and select option “Coronavirus Concerns.”

Yes, you will need to wear a mask.

Effective Monday, May 4, Samaritan will require all staff, patients and visitors to wear a mask or face covering upon entry to any hospital, clinic or other facility. Clinicians and Samaritan staff must wear face masks according to Samaritan policy. Patients and visitors may use non-medical face coverings including cloth masks, bandannas, scarves or similar coverings.

The CDC does not recommend face coverings for young children under 2-years old. Samaritan facilities will not require cloth face coverings for these children, or anyone who has trouble breathing, is unconscious, incapacitated or otherwise unable to remove the mask without assistance.

Temporary testing centers have been set up in Benton, Lincoln and Linn counties. Coronavirus testing requires a clinician’s order. You can find out if you need COVID-19 testing by doing a MyChart E-Visit or by calling your primary care provider.

Read the most current information on COVID-19 testing and available locations.

In response to recommendations by state, federal and local health authorities, to help limit the spread of COVID-19, Samaritan has cancelled or rescheduled elective and some routine appointments and has contacted patients that may be at higher risk of COVID-19 complications.

Samaritan has also expanded telehealth options, which include online (MyChart E-Visit), video and phone visits. Designated clinic locations for those with cold and flu-like symptoms, and those without, are also available in our communities across Benton, Lincoln and Linn counties.

These changes will help slow the spread of coronavirus and ensure that we have the resources, staff, hospital beds and supplies to care for potential COVID-19 patients in our community. Please call your primary care provider or start a MyChart E-Visit, so your care team can determine which care option is best for your situation.

To learn more about telehealth and other care options, visit samhealth.org/Telehealth.

Yes. Samaritan has expanded its telehealth options, which utilizes the internet, a smart device or telephone for health care visits when appropriate.

A broad range of services are being offered via telehealth. Your health care team will help decide whether telehealth is right for you.

Online Visits Through MyChart

For an E-Visit, you will need to have a MyChart account and be in the state of Oregon at the time of the E-visit. If you do not have a MyChart account, this can be setup at samhealth.org/MyChart.

Video Visits

You will need a smartphone or tablet with internet connectivity to download the Microsoft Teams® app onto your device. Instructions will be included in the appointment invite sent by your Samaritan clinic.

Telephone Visits

In some cases, Samaritan may be able to conduct visits by telephone, if MyChart E-visits or video visits are not feasible.

To start a telehealth visit, begin the process by requesting an E-Visit using MyChart or by calling your primary care provider. Your health care team will determine whether an E-Visit, video or phone visit will be best for your health concern.

Learn more about telehealth options at samhealth.org/Telehealth.

Patients with COVID-19 symptoms are often consulted via telehealth and directed to drive-thru testing. If they must be seen in person, upon arrival, they are taken to an exam room dedicated to COVID-19 care. The emergency departments also have rooms designated for treating COVID-19 cases.

Yes. Samaritan is restricting all visitors from its hospitals and outpatient care areas, with limited exceptions.

See updated visitor restrictions for details.

Yes. Samaritan has temporarily suspended such community offerings to reduce the spread of COVID-19 and in accordance with gathering limitations put forth by Gov. Kate Brown. 

For more information, please refer to Samaritan’s online classes and events schedule or call your clinic directly.

We know concerns about COVID-19 will increase as cases are confirmed in our region, and we want to let you know that though this is a new virus, preparing for pandemic illness is not new for Samaritan Health Services.

We have been planning and preparing diligently for many weeks for coronavirus patients, working closely with the Centers for Disease Control and Prevention, the Oregon Health Authority and local public health departments.

Samaritan Health Services is deeply grateful for the donations of PPE made by community members in recent weeks. Currently, personal protective equipment (PPE) is being collected and distributed by county officials. Please visit the web page for your county:

Many community members may be unaware that they may qualify, even temporarily, for the Oregon Health Plan.

If you have been laid off and/or lost your health benefits, please explore your options at one.oregon.gov.

The Oregon Health Authority and Centers for Disease Control and Prevention offer helpful information on avoiding COVID-19, symptoms to be watchful of and what to do if you think you might have the virus. You may also access information by calling 211.