4.65 out of 5 (160 Reviews, 66 Comments)
The clinician’s star review is based on surveys sent to randomly selected patients following care. The patient satisfaction survey includes five questions about a patient’s experience with their clinician with responses averaged for the star score. Patient comments are from the question "How likely would you be to recommend this provider to your family and friends."
Great
Excellent staff throughout.
Everything was good
Very good
She was great.
All good
Good
Very good description of what could be done to improve my condition
Good. A lot of information.
Received age-friendly care. Time and patience to discuss accumulated co-morbidities as appropriate for an elder patient.
Tells me what was going on and answered my questions in words I could understand
I wouldn't have any reason to talk to others about this clinician. He did his job well, though.
Heather was excellent, all the way around. I felt confident in her knowledge appreciated her excellent attitude & thoroughness. She never had me feel rushed or processed.
She was very professional and caring.
Again she gave me a lot of information I needed. Took her time to make sure I understood her. This was a great meeting I had with her. Would definitely see her again.
Phenomenal
Everything was described and explained with clarity and understanding !
Good
Good.
Good.
Heather was by far and away, the most thorough and informative of the people that I have dealt with here.
I always have a good experience with this medical professional.
Very professional and caring for me
Heather was great! Took time to explain course of treatment.
Good
The depth of interest and inquiry far exceeded my expectations. Changes to medications, and suggested physical involvement help.
Heather has become more and more patient oriented over the several years I have seen her. She is good at her job.
She answered every question with information and it was clear
This appointment was to assess my rather advanced coronary artery disease (four stents), and I left much reassured I am getting the care needed.
Heather is absolutely the best
Excellent
Heather actively listened and offered solid facts, questions, concerns, opinions and input as I struggled to describe my concerns. She recapped our discussion and offered solutions. I felt confident with her care and conclusions.
She was very concerned about me and my health. Listened and responded.
Heather was very informative and helpful.
Heather had always provided me with excellent service. She is very kind, thoughtful, and knowledgeable.
Practitioner was VERY GOOD at evaluating and explaining things in terms we could understand.
Found out some treatment options that I was not aware of before. Very informative.
Heather was personable, good listener, and thorough. I have confidence in her.
Well satisfied !
Don't know her name.
I thought I would or should see a DR?
Good
Treatment options and changes were discussed at length WITH me
Heather was the best health care provider.
PA Heather is absolutely great. I only wish she could be my primary care Doctor.
Dr. Haugan was thorough, and listened to what I said.
I thought the visit went very well.
Very satisfied.
The phone visit was great.
Heather is a very excellent heath care professional
Ever thing went well
Excellent in all regards.
Heather is a very caring and concerned provider.
First time meeting her. She took her time and made sure all my concerns were discussed.
All good experience.
Actually surprised at how knowlegeable she was with my history and treatment.
I was impressed with how thoroughly the provider was covered up--gloves, mask, goggles.
I was very impressed with Heather.
She was very thorough.
She was great. I was just expected a different plan of action than she proposed.
She took the time to listen and problem solve, including me in the decision making process.
Excellent.
Heather did an excellent job. I appreciate her insight and quick follow-up after my echo.
GOOD.
Heather is so kind & caring. She asked pertinent questions about my health but also personally how was I doing. She is very genuine.
Very good.